This Shipping Policy is for Hui O 'Anela and Ka Malama 'Anela which was last updated on 08/24/2024.

1. SHIPPING & DELIVERY OPTIONS

Domestic Shipping:

Standard (5-8 Business Days): Cost Varies

Orders over $150 (5-8 Business Days): FREE SHIPPING

Local Delivery:

Local Delivery (3-5 Days): $2

Local Delivery (1-2 Days): $5

Free Local Pickup

2. PROCESSING TIME

Orders are processed within 2 business day(s) excluding weekends and public holidays. Once the item has been handed to the delivery carrier, a tracking number will be sent to the customer.

3. CANCELLATIONS**

After an order is submitted, processing begins, and the order cannot be canceled. If there are questions about canceling an order, please contact us.

4. RETURNS

Returns may be accepted within 30 day(s) from the delivery date for some products*. Items must be returned unused and in their original condition. Some items, such as items on sale, may be ineligible for returns. For more information, visit https://www.huioanela.com/product-terms.

*Please ensure you have read our return and exchange policy for each item prior to purchase in the event the item(s) you want to return are excluded

5. DELAYED ORDERS**

In the case of delayed processing, customers will have the option to cancel their order for a full refund if the vendor has not begun fulfilling your order. Shipping provider delays do not fall under the seller’s liability. For delayed orders, please first contact the shipping carrier for the item’s status.

6. DAMAGED ORDERS**

Hui O 'Anela is not liable for lost or damaged products after the order has been placed in the hands of the shipping carrier. If your product has arrived damaged, reach out to us so that we may assist you in filing a claim with the shipping provider.

7. SHIPPING RESTRICTIONS

- Orders cannot be shipped to Outside the Continental U.S.

The TSA (Transportation Security Administration) has restrictions on what items can be shipped through air transportation in the US. As such, any unauthorized items for air shipment may require a different shipping method.

8. **DROP-SHIPPING RETURN & EXCHANGE POLICY

At Hui O 'Anela, we strive to ensure your satisfaction with every purchase. Returns and exchanges are handled on a case-by-case basis. In the event of an issue with your order or its delivery, we ask that you contact us immediately. Please be prepared to provide photos of the item received, particularly if it is damaged. It is important to note that we are not responsible for any product damage that occurs after the item has left the drop-shipping vendor. However, we may assist you in filing a claim with the shipping courier for any missing or damaged packages.

Thank you for your understanding and cooperation.

9. CONTACT

For questions about this shipping policy, contact:

Phone: 702-900-7189

Email: kahuna@huioanela.com

♦ MODERN KAHUNA, L.M.T. LIC# NVMT 8362

Usui Shiki Ryoho REIKI MASTER, AI, CACR, CATR