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TERMS OF USE, CONDITIONS, RETURN & EXCHANGE POLICIES FOR PRODUCTS

for Hui O `Anela & Ka Malama `Anela.

 

Last Updated on 9/30/2021

This notice applies to all information collected or submitted on the Hui O `Anela website, Ka Malama `Anela a.k.a. Angel Intuitive Massage website and via email or other forms of communication.

ACKNOWLEDGEMENT

By visiting the Website(s) and providing information to Hui O `Anela, and Ka Malama `Anela, you are accepting and consent to the practices and provisions of our Privacy Policy.

TERMS AND CONDITIONS

This Agreement is effective immediately.

Welcome to Hui O ‘Anela & Ka Malama ‘Anela (the “Website”). The Website is HuiOAnela.com  and AngelintuitiveMassage.com .  Kilani Pedro is the sole proprietor DBA Hui O ‘Anela and Ka Malama ‘Anela (“We,” “Us,” or “Our”) owns and operates the Website(s).

The Terms and Conditions (“Agreement”) is a legal agreement that explains the terms and conditions that all visitors, users, clients and customers (“You” or “Your”) must comply with when using the Website. By using the Website, You agree to abide by this Agreement.

The products and claims made about specific products or services offered through Our Website(s) have not been evaluated by the U.S. F.D.A. and are not approved to diagnose, treat, cure, or prevent disease.

Our Website(s) is(are) not intended to provide diagnosis, treatment, or medical advice. Products, services, information, and other content provided on Our Website(s), including information that may be provided on this Website(s) directly or by linking to third-party websites are provided for informational purposes only. Please consult with a physician or other healthcare professional regarding any medical or health related diagnosis or treatment options and concerns.

Information provided on Our Website(s) and linked website(s), including information relating to medical and health conditions, treatments and products may be provided in summary form. Information on this Website(s), including any product label or packaging should not be considered as a substitute for advice from a healthcare professional.

For emergencies, call a physician or 911 immediately. We do not recommend or endorse any specific physicians, products, procedures, tests, opinions, or other information that may be mentioned on Our Website(s). Reliance on the information provided by Hui O ‘Anela and Ka Malama ‘Anela, by persons appearing on Our Website(s) at the invitation of Hui O ‘Anela and Ka Malama ‘Anela, or by other members is solely at your own risk.

PLEASE READ THIS AGREEMENT CAREFULLY because it affects Your rights and liabilities under the law. By using or accessing the Website, You confirm that You have read and agreed to be bound by this Agreement. If You do not agree with this, You cannot use or access the Website(s).

SPECIALTY & CUSTOM BLESSED CANDLES

for Hui O `Anela & Ka Malama `Anela.

 

* NO REFUNDS.

 

NO EXCEPTIONS.

Custom Blessed Candles may not be returned or exchanged.**

 

Specialty Candles may not be returned or exchanged.**

For Specialty Candles & Custom Blessed Candles there will be NO REFUNDS for services performed or products purchased &/ or used. All Sales are final. No exceptions.**

 

• **Exceptions may apply to items(s) that arrive damaged while in transit.

•THE CLIENT, OR RECIPIENT, MUST CONTACT US PRIOR TO RETURNING A DAMAGED ITEM. 

OTHER CANDLES

for Hui O `Anela & Ka Malama `Anela.

* 30 DAY

RETURN / EXCHANGE

POLICY

UPON REVIEW.

Other Candles that are not Custom Blessed or considered a Specialty Candle.

  • 30 Day Return / Exchange for a similar item of the same price. * 

    • ​ 30 days begins from the time of delivery. If delivery date is not available, then 30 days will begin 5 days after the ship date. 

    • No cash refunds for the return of item(s).

    • In-store credit may be used within 60 days from the date the item(s) is (are) returned, evaluated, and approved by Hui O `Anela.

    • *USED ITEMS ARE EXCLUDED.

  • Sale prices offered at the time of the exchange are not applicable.

  • The client, or recipient, must have the receipt prior to contact. If receipt is not available, then please provide the purchase date for consideration and research.

  • The client must assume the cost at the lowest shipping rate & will be reimbursed the charges if the product(s) is (are) deemed defective or damaged upon arrival (in transit). We request that all parts, pieces, and packaging be returned with the product(s).

    • NOTE for Returns, Replacements & Exchanges: Expedited, Priority Mail, FED EX or UPS return deliveries will not be reimbursed. The client will assume this expense and may choose to pay extra for the exchange.

  • THE CLIENT, OR RECIPIENT, MUST CONTACT US PRIOR TO RETURNING A DAMAGED OR PARTIALLY USED ITEM FOR EVALUATION.

    •  All exchanges must be approved PRIOR to return. If an item is returned without approval, or prior to an exchange agreement, the item will be held for 30days as no refunds may be provided. Within 30 days, the client, or product recipient, must contact Hui O `Anela for an exchange agreement. Otherwise, at our discretion, the item will be shipped back if there is no physical damage, or it will be replaced with the same or similar product.

 

Image by Conscious Design

PUKUKU`I HERBAL PRODUCTS

for Hui O `Anela & Ka Malama `Anela.

 

* NO REFUNDS.

 

* 30 DAY

RETURN / EXCHANGE

POLICY

UPON REVIEW.

Pukuku'i Herbal Cleansing Baths may not be returned or exchanged. ** 

**Exceptions may apply to items(s) that arrive damaged while in transit.​​​

  • ​With the purchase of this product(s), use of this website & opportunity to disclose a list of allergies prior to purchase, the client, or recipient, has taken full responsibility for their action(s). This absolves Hui O `Anela of ALL responsibility (financial, medical & legal) that pertains to any negligence or failure to disclose information that would impact the client's health, allergy, or adverse reaction by using Our herbal product(s). 

  • 30 Day Return / Exchange for a similar item of the same price.* 

    • 30 days begins from the time of delivery. If delivery date is not available, then 30 days will begin 5 days after the ship date. 

    • No cash refunds for the return of item(s).

    • In-store credit may be used within 60 days from the date the item(s) is (are) returned, evaluated, and approved by Hui O `Anela.

    • *USED ITEMS ARE EXCLUDED.

  • Sale prices offered at the time of the exchange are not applicable.

  • The client, or recipient, must have the receipt prior to contact. If receipt is not available, then please provide the purchase date for consideration and research.

  • The client must assume the cost at the lowest shipping rate & will be reimbursed the charges if the product(s) is (are) deemed defective or damaged upon arrival (in transit). We request that all parts, pieces, and packaging be returned with the product(s).

    • NOTE for Returns, Replacements & Exchanges: Expedited, Priority Mail, FED EX or UPS return deliveries will not be reimbursed. The client will assume this expense and may choose to pay extra for the exchange.

  • THE CLIENT, OR RECIPIENT, MUST CONTACT US PRIOR TO RETURNING A DAMAGED OR PARTIALLY USED ITEM FOR EVALUATION.

    •  All exchanges must be approved PRIOR to return. If an item is returned without approval, or prior to an exchange agreement, the item will be held for 30days as no refunds may be provided. Within 30 days, the client, or product recipient, must contact Hui O `Anela for an exchange agreement. Otherwise, at our discretion, the item will be shipped back if there is no physical damage, or it will be replaced with the same or similar product.

·

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SHOULD I GET A CANDLE?

for Hui O `Anela & Ka Malama `Anela.

* CANDLES COMPLEMENTING SERVICES

Blessed Candles are often coupled with popular services that We offer. Sometimes a suggestion is made for the client to purchase a candle during a session as part of their homework provided by their guides. The homework is never mandatory but in order to provide the client options, We offer the opportunity to personalize candles to a client's special needs. Most often the client chooses to purchase a Custom Blessed or Specialty Candle from Us. 

 

SUGGESTED COMPELEMENTARY SERVICES PROVIDED (BUT ARE NOT LIMITED TO) :

·     LIFE PATH CONSULTATIONS

·     ANGELIC GUIDED BLESSINGS

·     HO`OPONONO

·     REIKI / DISTANCE REIKI

·     CUSTOM BLESSINGS

·     HOUSE BLESSINGS

·     BUSINESS BLESSINGS

·     ANGEL MEETINGS

·     MODERN KAHUNA TUTORING

·     ANGEL INTUITIVE MASSAGE

·     LOMI LOMI NUI OR LOMI LOMI* SESSIONS (*NO OILS OR DISROBING)

·     ANGEL INTUITIVE MASSAGE OR LOMI LOMI* PACKAGES

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HIPAA PRIVACY POLICY REQUIRED

  • Alternative, Holistic Therapy

  • Massage Therapy

  • Reiki

  • Energy Work

 

Relaxing Massage

✝ ✝  Hui O `Anela does not impose any spiritual or religious beliefs onto others and requests the same respect from all clients.

Image by ActionVance

PROMOTIONAL PRODUCTS

for Ka Pukuku`i

O `Anela Store 

* NO REFUNDS.

 

NO

EXCEPTIONS.

*ALL SALES ARE FINAL.

Promotional Products may not be returned or exchanged. ** 

**Exceptions may apply to items(s) that arrive damaged while in transit.​​​

  • Promotional Products are provided for special occasions and sometimes listed at introductory rates or discounted rated. For items that are not on the regular inventory, there is not an option for a replacement if the item(s) arrive damaged in transit.

 

  • ​With the purchase of this product(s), use of this website & opportunity to disclose a list of allergies prior to purchase, the client, or recipient, has taken full responsibility for their action(s). This absolves Hui O `Anela of ALL responsibility (financial, medical & legal) that pertains to any negligence or failure to disclose information that would impact the client's health, allergy, or adverse reaction by using Our herbal product(s). 

  • With the purchase of this product(s), use of this website & opportunity to disclose a list of allergies prior to purchase, the client, or recipient, has taken full responsibility for their action(s). This absolves Hui O `Anela of ALL responsibility (financial, medical & legal) that pertains to any negligence or failure to disclose information that would impact the client's health, allergy, or adverse reaction from wearing or using Our product(s). 

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PUKUKU`I  JEWELRY 

for Ka Pukuku`i

O `Anela Jewelry Store

* 30 DAY

RETURN / EXCHANGE

POLICY

UPON REVIEW.

Pukuku'i Jewelry is hand-made and few items are duplicated. Once the item is sold, it cannot be replaced. Therefore, all items must be reviewed and approved by Us prior to return or exchange (for a similar or alternative item) in rare incidents. ** 

**Exceptions may apply to items(s) that arrive damaged while in transit.

  • Non-qualifying items(s) are those that exhibit excessive abuse &/ or wear-and-tear. Spacers, links, clamps, and charms are not sterling-silver; therefore, they may tarnish if exposed to moisture. Tarnished silver-plated brass or nickel will not be considered for a return/exchange.

  • Excluding item(s) that arrive damaged in transit, if Pukuku`i Jewelry is damaged beginning day 30 after confirmation of the delivery date, We are not responsible for the product(s) while in the possession of the client, or recipient. The new owner takes full responsibility of the product(s) and any cosmetic and physical damage, including any defects that may arise (after the fact) while in possession of it. 

  • With the purchase of this product(s), use of this website & opportunity to disclose a list of allergies prior to purchase, the client, or recipient, has taken full responsibility for their action(s). This absolves Hui O `Anela of ALL responsibility (financial, medical & legal) that pertains to any negligence or failure to disclose information that would impact the client's health, allergy, or adverse reaction from wearing or using Our product(s). 

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30 DAY RETURN / EXCHANGE

for Ka Pukuku`i

O `Anela

Jewelry Store 

* 30 DAY

RETURN / EXCHANGE

POLICY

FOR QUALIFIED ITEM(S) ONLY UPON REVIEW.

  • 30 Day Return / Exchange for a similar item of the same price.* 

    • 30 days begins from the time of delivery. If delivery date is not available, then 30 days will begin 5 days after the ship date. 

    • No cash refunds for the return of item(s).

    • In-store credit may be used within 60 days from the date the item(s) is (are) returned, evaluated, and approved by Hui O `Anela.

    • *USED ITEMS ARE EXCLUDED.

  • Sale prices offered at the time of the exchange are not applicable.

  • The client, or recipient, must have the receipt prior to contact. If receipt is not available, then please provide the purchase date for consideration and research.

  • The client must assume the cost at the lowest shipping rate & will be reimbursed the charges if the product(s) is (are) deemed defective or damaged upon arrival (in transit). We request that all parts, pieces, and packaging be returned with the product(s).

    • NOTE for Returns, Replacements & Exchanges: Expedited, Priority Mail, FED EX or UPS return deliveries will not be reimbursed. The client will assume this expense and may choose to pay extra for the exchange.

  • THE CLIENT, OR RECIPIENT, MUST CONTACT US PRIOR TO RETURNING A DAMAGED OR PARTIALLY USED ITEM FOR EVALUATION.

    •  All exchanges must be approved PRIOR to return. If an item is returned without approval, or prior to an exchange agreement, the item will be held for 30days as no refunds may be provided. Within 30 days, the client, or product recipient, must contact Hui O `Anela for an exchange agreement. Otherwise, at our discretion, the item will be shipped back if there is no physical damage, or it will be replaced with the same or similar product.

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NON-PUKUKU`I PRODUCTS

for Ka Pukuku`i

O `Anela

Jewelry Store 

* NO REFUNDS.

 

NO EXCEPTIONS.

*ALL SALES ARE FINAL.

Non-Pukuku'i Jewelry & Herbal Cleansing Products may not be returned or exchanged. ALL SALES ARE FINAL.**

**Exceptions may apply to items(s) that arrive damaged while in transit or see below.

  • Non-qualifying items(s) are those that exhibit excessive abuse &/ or wear-and-tear. Spacers, links, clamps, and charms are not sterling-silver; therefore, they may tarnish if exposed to moisture. Tarnished silver-plated brass or nickel will not be considered for a return/exchange.

  • Excluding item(s) that arrive damaged in transit, if non-Pukuku`i Jewelry is damaged beginning day 8 after confirmation of the delivery date, We are not responsible for the product(s) while in the possession of the client, or recipient. The new owner takes full responsibility of the product(s) and any cosmetic and physical damage, including any defects that may arise (after the fact) while in possession of it. 

  • With the purchase of this product(s), use of this website & opportunity to disclose a list of allergies prior to purchase, the client, or recipient, has taken full responsibility for their action(s). This absolves Hui O `Anela of ALL responsibility (financial, medical & legal) that pertains to any negligence or failure to disclose information that would impact the client's health, allergy, or adverse reaction from wearing or using Our product(s). 

HIPAA Privacy Policy for Mass

SHIPPING INFORMATION

for Ka Pukuku`i

O `Anela Store 

* FREE SHIPPING FOR ORDERS OVER $60 ♦ ♦

♦ ♦♦  Shipping terms:  ♦ ♦  

  • Free Local Deliveries  (Las Vegas & Henderson Area) for orders over $60. ♦ 

    • Please allow 24 to 48 hours for preparation and handling prior to delivery.

    • Orders that do not qualify for free shipping will have a $2 or $5 charge.

    • A confirmation email or text will be sent prior to & upon delivery. ​​​

  • Free Local Pick Up (Las Vegas & Henderson Area) 

    • Please allow 24 to 48 hours for preparation and handling prior to pick up.

    • A confirmation email or text will be sent prior to & upon pick up. ​​​

  • Free National Shipping for orders over $60.  ♦    

    • Please allow 24 to 48 hours for preparation and handling prior to shipping.

    • Please allow 3 - 5 days for shipping once the product(s) have shipped. A confirmation email or text with the tracking information will be sent. ​​​

  • International Shipping:  Currently, we do not offer international shipping.

  ♦ ♦  Free Shipping terms:  ♦  

  • Free Shipping will be regular, first class, or basic mail. Priority Mail or overnight shipping may be provided at buyer's request and expense.

  • Service promotions, special discounts and promotional products are not eligible for Free Shipping.

  • We reserve the right to change or modify any of the terms and conditions contained in the Terms or any policy or guideline of the Site, at any time and in our sole discretion. 

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TERMS OF USE
INTRODUCTION
TERMS & CONDITIONS
SPECIALTY / CUSTOM CANDLES
OTHER CANDLES
HIPAA INFORMATION
SHOULD I GET A CANDLE?
PUKUKU`I JEWELRY
30 DAY RETURN / EXCHANGE
NON-PUKUKU`I PRODUCTS
SHIPPING
PUKUKU`I HERBAL PRODUCTS
PROMOTIONAL ITEMS
CONTACT US
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Image by Dmitri Leychu
Image by Roman Mesyancev
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CONTACT US

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